FAQ

Signing up is quick. Click “Register,” enter your name, email, date of birth, and choose a secure password. You’ll pick your preferred currency (USD, EUR, CAD, or AUD) during sign-up. After you register, check your email for a verification link to confirm your address. Some features, like full withdrawals or VIP access, require identity verification (KYC) — keep a photo ID and proof of address ready to speed that step up. Use a strong password, enable any offered account security options, and keep contact details current so support can reach you if needed.

Gambiva accepts a wide range of deposits and withdrawals. Common methods include American Express, Apple Pay, Bitcoin/BTC, Ethereum/Ether/ETH, Litecoin/LTC, MasterCard, Tether/USDT, Visa, and giro pay. You can play in USD, EUR, CAD, or AUD. Minimum deposit thresholds and processing times vary by method; crypto deposits usually appear fastest, while card and e-wallet transactions may take longer for withdrawals. Remember that some bonuses require a minimum deposit of $/€20. If you plan to use crypto, check wallet addresses carefully and follow Gambiva’s withdrawal rules to avoid delays.

Gambiva’s headline welcome package is a large matched-bonus bundle advertised as “800% up to $/€10,000,” which is divided across your early deposits. Each deposit in the package has its own percent and cap — for example, common offers include a 200% first-deposit bonus up to $/€500 (20× wagering), and subsequent deposit bonuses with varying percentages and caps. Standard rules include a 20× wagering requirement on most welcome slot bonuses, a €2 max bet while wagering, and a 10× maximum cashout on the granted bonus unless stated otherwise. Bonuses usually expire in 7 days. Read the full bonus terms before claiming and be sure to opt in or enter required codes where prompted.

Gambiva sometimes offers no-deposit perks you can claim without adding funds. Current examples: 25 Free Spins (code: GAMBIVA25FS) — 25 free spins on a featured book-style slot; winnings subject to 35× wagering; valid for 3 days. $10 Free Chip (code: GAMBIVA10FC) — $10 bonus funds for slots only; 40× wagering; valid for 3 days. To claim, log in, navigate to Promotions, enter the code or click “Claim,” and follow on-screen instructions. No-deposit bonuses often require activation within a limited window and may be restricted to specific games. Read the small print (eligibility, expiry, and wagering) so you know how much you can convert to withdrawable cash.

Wagering requirements tell you how many times you must play through bonus funds or winnings before withdrawing. For Gambiva: Standard welcome and weekly slot bonuses: 20× the bonus amount. Free-spin winnings: typically 25×–35× depending on the offer (e.g., 35× on GAMBIVA25FS). Free-chip redemptions: often 40×. Contribution rates also matter: slots usually contribute 100%, table games around 10%, and live dealer often 0% toward wagering. There’s typically a €2 max bet while wagering, and some bonuses cap the maximum withdrawal at 10× the granted bonus. Always check the specific bonus terms for expiry, game restrictions, and maximum conversion limits.

Minimum deposits for most bonuses are $/€20. Withdrawal processing depends on the method: crypto is usually fastest, e-wallets are moderate, and card or bank transfers may take several business days. Gambiva applies bonus-related limits such as a 10× max cashout for many welcome and weekly slot bonuses — meaning you can convert bonus funds up to ten times the bonus amount. Verification (KYC) must be complete before large withdrawals. If you hit a delay, contact support via live chat or email (support@gambiva.com) with your transaction details for a status update.

Gambiva hosts hundreds of titles from top studios, including Microgaming (Apricot), Playtech, Pragmatic Play, Play’n GO, and providers like IGT, Betsoft, Quickspin, Evoplay, Red Rake, and many others. You’ll find classic slots, video slots, jackpots, table games, video poker, and live dealer options. New releases and state-locked exclusives may appear regularly. For a deeper look at the site’s strengths, read our Gambiva Casino review. Game availability can vary by jurisdiction and bonus rules — check the game list when claiming promotions.

Yes. Gambiva is designed for modern mobile browsers and devices, offering a responsive site that adapts to phones and tablets. The majority of slots and table games run smoothly on iOS and Android without a separate app. Touch controls, fast loading, and mobile account management make it simple to deposit, claim promotions, and withdraw on the go. For the best experience, keep your device OS updated and use a stable Wi‑Fi or mobile data connection.

KYC helps protect accounts and speeds up withdrawals. Typical documents include: Government-issued photo ID (passport, driver’s license). Proof of address (utility bill or bank statement dated within the last 3 months). Payment method proof if required (photo of card with middle digits covered, or crypto wallet address). Gambiva may request these during registration, before your first large withdrawal, or after suspicious activity. Upload scans or photos via your account dashboard or as instructed by support. Providing clear, readable documents reduces processing time.

Gambiva uses industry-standard security measures: encrypted connections (SSL/TLS), secure payment processing, and account verification to prevent fraud. Personal and financial data are handled per privacy rules and stored securely. Use a strong, unique password and enable any available account protections. If you suspect unauthorized access, contact support immediately. Gambiva aims for fairness and transparency; games come from reputable providers and follow certified RNG and payout procedures, helping ensure balanced play.

Support options include a detailed FAQ, live chat for quick replies, and email support at support@gambiva.com for non-urgent inquiries. Live chat is best for immediate issues like deposits, bonus activation, or troubleshooting. Use email for document uploads, withdrawal questions, or when you need a written record. Support hours and response times may vary; include relevant account and transaction details to speed resolution.

Gambiva provides tools to keep play balanced: deposit limits, loss limits, session time reminders, time-outs, and self-exclusion options. You can update limits from your account settings or contact support for assistance. Gambiva also shares information on problem-gambling resources and encourages players to set budgets and play for entertainment. If gambling stops being fun, use the available controls or seek help from professional organizations. Gambling should always be done within your means.